Infizo Desk: Helpdesk & Maintenance Software Blog

Reactive Maintenance Vs Preventive Maintenance Vs Predictive Maintenance

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What are types of Assistive Devices and how are they used?
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August 1, 2024
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Himanish Ganguly
What are types of Assistive Devices and how are they used?

Assistive devices enhance independence for individuals with disabilities. A robust preventive maintenance program ensures their safety, functionality, and longevity.

What are the Strategies to Reduce Corrective Maintenance Time with Infizo Desk
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August 1, 2024
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Himanish Ganguly
What are the Strategies to Reduce Corrective Maintenance Time with Infizo Desk

Reduce corrective maintenance time and boost efficiency with Infizo Desk by enhancing accessibility, interchangeability, redundancy management, and fault recognition skills.

Common Causes of Equipment Failure: How Infizo Desk Can Help
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August 1, 2024
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Himanish Ganguly
Common Causes of Equipment Failure: How Infizo Desk Can Help

Infizo Desk aids in proactive asset management, reducing equipment failure with preventive maintenance, real-time alerts, training, and detailed tracking.

 All About Breakdown Maintenance (Types, Examples & Benefits)
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August 1, 2024
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Himanish Ganguly
All About Breakdown Maintenance (Types, Examples & Benefits)

Breakdown maintenance fixes faulty equipment unexpectedly or planned. It suits non-essential, low-cost assets but isn't safe for critical, life-dependent industries.

What Is the Difference Between Periodic and Predictive Maintenance?
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August 1, 2024
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Himanish Ganguly
What Is the Difference Between Periodic and Predictive Maintenance?

Periodic maintenance is scheduled, while predictive maintenance relies on asset condition. Both reduce downtime and costs but differ in frequency, complexity, and resource use.

Defined Best Practices of Incident Management Scheduling and Planning
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August 1, 2024
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Himanish Ganguly
Defined Best Practices of Incident Management Scheduling and Planning

Effective incident management involves using software, setting priorities, preventive maintenance, checklists, and ensuring necessary tools to improve system reliability and reduce downtime.

 Questions You Must Ask While Looking for the Best IT Helpdesk Software
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August 1, 2024
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Himanish Ganguly
Questions You Must Ask While Looking for the Best IT Helpdesk Software

Helpdesk ticketing software automates issue resolution, boosts productivity, and enhances customer satisfaction with features like tracking, alerts, prioritization, and analytics.

Asset Maintenance Best Practices for Optimal Asset Performance with Infizo Desk
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August 1, 2024
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Himanish Ganguly
Asset Maintenance Best Practices for Optimal Asset Performance with Infizo Desk

Asset maintenance ensures assets stay in good condition, preventing repairs. Best practices include systematic tracking, preventive maintenance, data collection, and KPI analysis.

The Role of SLA Monitoring in Improving Customer Support
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July 29, 2024
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Himanish Ganguly
The Role of SLA Monitoring in Improving Customer Support

SLA monitoring, powered by Infizo Desk, enhances customer support by ensuring accountability, improving response times, driving continuous improvement, and building trust.

How Automated Ticket Routing Streamlines Help Desk Efficiency
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July 15, 2024
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Himanish Ganguly
How Automated Ticket Routing Streamlines Help Desk Efficiency

Automated ticket routing in Infizo Desk improves help desk efficiency by categorizing and prioritizing tickets, ensuring quick, accurate responses and balanced workloads.

The Importance of Comprehensive Incident Tracking in Business
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June 21, 2024
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Himanish Ganguly
The Importance of Comprehensive Incident Tracking in Business

Comprehensive incident tracking is crucial for businesses. Infizo Desk helps optimize management with centralized, automated, and customizable tools.

How Cargo Tracking is Important for Business Success?
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October 11, 2019
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Himanish Ganguly
How Cargo Tracking is Important for Business Success?

Cargo theft is a major concern. Implement proactive measures and cargo tracking technology to reduce theft, improve security, and ensure timely deliveries.

Keeping Track of Breakdowns Can Help in Efficient Incident Management
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January 29, 2018
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Himanish Ganguly
Keeping Track of Breakdowns Can Help in Efficient Incident Management

Asset disposal is driven by obsolescence, inefficiency, or zero value. Effective management includes tracking, breakdown management, and replacement.

Paper-Based Preventive Maintenance Can Be Critical for Your Business
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December 26, 2017
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Himanish Ganguly
Paper-Based Preventive Maintenance Can Be Critical for Your Business

Adopting preventive maintenance minimizes unplanned expenses, extending equipment life and efficiency, essential for business competitiveness.

Reducing Breakdowns with Effective Preventive Maintenance
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December 19, 2017
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Himanish Ganguly
Reducing Breakdowns with Effective Preventive Maintenance

Regular preventive maintenance of equipment prevents unexpected failures, saving time and costs, and ensuring smooth business operations.