All You Need to Know About Preventive Maintenance Software

All You Need to Know About Preventive Maintenance Software

Have you ever struggled with an unexpected breakdown of a machine in your organization?

Have you ever lost track of a work order?

Does finding historical maintenance records in a file give you anxiety?

If yes, then you need Helpdesk and Ticketing Software!

What is Helpdesk and Ticketing Software, anyway?

Helpdesk and Ticketing Software is created to perform preventive maintenance & keep maintenance up to date. Overall, it streamlines your maintenance tasks.

What is Preventive Maintenance?

According to Wikipedia, preventive maintenance (PM) is "a routine for periodically inspecting" with the goal of "noticing small problems and fixing them before major ones develop.

And we agree! “Prevention is better than cure”; it's better to solve small issues & fix them so that they can't become a major problem.

It attempts to prevent any potential failures & solve them as early as they are detected and avoid unexpected hindrance.

Why is it important to do preventive maintenance?

We know that most people think that if one thing is not broken, then it does not need any fixing. But if your organization has heavy machinery, you must perform preventive maintenance from time to time. Helpdesk and Ticketing Software plays a vital role in this scenario. Some of its benefits are given below:

Machine efficiency

Long working hours without any break can decrease the productivity of a machine. Preventive maintenance guarantees optimization and preserves the life expectancy of the machine.

Potential issues can be detected  

By executing preventive maintenance, you are assured that your machine works under safe conditions, both for the machine itself and the workers. Potential issues can be detected in advance and preventive action can be taken before they cause any problem physically or financially.


An arranged preventive maintenance may cause a little obstacle in production, yet that is nothing in contrast with downtime caused due to malfunctioning or not functioning at all of a machine. The process takes less time than unexpected repairs.


When an unexpected breakdown happens, it not only costs you a lot of money, but it also decreases the productivity of your organization. For some time, your workers cannot work properly because of the machine. It also hurts your business. So, overall, preventive maintenance saves a lot of money for you.

How does Helpdesk and Ticketing Software cut operational costs?

Preventive Maintenance (PM)  

It schedules the maintenance of the asset. Those assets that are not maintained generally end in unexpected breakdowns, expensive repairs, and frequently change in parts of a machine.

Performing Preventive maintenance is the most ideal approach to avoid unanticipated equipment failure which also increases their lifespan. Helpdesk and Ticketing Software maintains a checklist to do regarding maintenance for each asset. It also makes a routine timetable, sends warnings, reminders, and creates reports.

Mobile Access

Whenever the facility manager is on the go, he or she can access the system from anywhere. The system can be accessed on numerous gadgets including PCs, tablets, and smartphones.

The work order can be transmitted through any gadget resulting in no hard copies are required anymore that could frequently take a lot of time hours or even days to be complete.


Helpdesk and Ticketing Software has the potential to interface with other software, for example, email, barcodes, etc. These ongoing developments make it feasible for office managers to identify which equipment needs fixing or it needs to be changed.

The outcome is reduced mistakes, efficient usage of time, and cost-saving. These features clarify why organizations consider Helpdesk and Ticketing Software as an important part of the business.

Where can I get the best preventive maintenance software?

Preventive maintenance software is only one of the many incredible features available in our industry-leading Helpdesk and Ticketing Software. Check out all of the amazing features our Helpdesk and Ticketing Software offers! You can also get a FREE 14-Day trial; our team will assist you with the same.

Enhanced efficiency and more return on investment (ROI) are the essential reasons that motivate organizations to move to computerized upkeep.

Today's Helpdesk and Ticketing Software offers organizations the ability to monitor work orders, quickly generate accurate reports, and instantly determine which of their assets required preventive maintenance - all available from various devices.

These benefits are realized through increased asset lifespans, improved time management, and ultimately, reduced costs and increased returns.


Helpdesk and Ticketing Software for preventive maintenance can be costly, time-consuming, and it also affects daily work. However, the benefits exceed the time consumed & money invested in the process.

A Helpdesk and Ticketing system centralizes the data about equipment or asset - where it is, who worked on it, and when. It makes your company well-organized, well-managed.

Without Helpdesk and Ticketing Software, we know how frustrating and time-consuming that can be. For avoiding that kind of situation, Helpdesk and Ticketing Software is a must for business organizations.

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